Payment Policy

This Payment Policy governs all purchases made at Collins & Carter ("Collins & Carter," "we," "us," or "our"). By placing an order through our website, you accept this Payment Policy.

Accepted Payment Methods

To offer secure and convenient checkout, we accept the following payment methods:

Visa
Mastercard
American Express
Discover
Apple Pay
Google Pay

These are the only payment methods available at checkout. All payments are processed in US dollars (USD).

Payment Processing

Payment must be successfully completed before an order can be processed or shipped. After you place an order:

Your payment method is authorized and charged at checkout.
Orders are fulfilled only after payment is successfully received.
If a payment is declined, canceled, or cannot be verified, the order will not be processed.
We reserve the right to cancel any order whose payment cannot be verified.

Prices and Currency

Unless otherwise stated:

All prices on our website are in US dollars (USD).
Prices may change without prior notice.
Promotional prices apply only during the promotional period.
Applicable taxes are calculated at checkout based on the shipping address.
Shipping costs (if any) are displayed before payment.

While we make every effort to ensure prices are correct, errors may occasionally occur. If an incorrect price is displayed due to a technical or typographical error, we reserve the right to cancel the order and issue a full refund.

Sales Tax

Applicable sales tax is calculated based on the shipping address and applicable tax laws. The final amount due, including any applicable tax, is displayed at checkout before payment.

Payment Security

Protecting your payment information is very important to us. We use secure payment technologies, including SSL (Secure Socket Layer) encryption, to protect your personal and financial data. Payments are processed through trusted third-party payment providers. Collins & Carter does not store full card numbers or sensitive payment data on its servers.

Order Verification

To protect our customers against fraud, we may verify certain orders before shipping. Additional verification may include confirmation of the billing address, shipping address, identity, or payment authorization. If verification cannot be completed, we reserve the right to cancel the order and issue a refund.

Fraud Prevention

To protect both our customers and our business, we reserve the right to refuse or cancel suspicious orders, hold shipment pending payment verification, limit order quantities, request additional identity verification, and report fraudulent activity to the appropriate authorities. Orders deemed fraudulent may be canceled without prior notice.

Chargebacks and Billing Disputes

If you believe there is a billing error, please contact us before filing a chargeback with your bank or card issuer. We are committed to resolving payment issues quickly and fairly. Unauthorized or fraudulent chargebacks may be investigated and disputed using available transaction records, shipping confirmations, delivery confirmations, and correspondence history.

Changes to This Policy

Collins & Carter reserves the right to modify this Payment Policy at any time. Changes take effect once posted on our website. Continued use of our website after changes are posted constitutes acceptance of the updated Payment Policy.